MANAGER TRAINING - BPO- SUN TECHNOLOGIES GURGAON

MANAGER TRAINING - BPO

Job Description: Training is an important function with high level of interaction with the client and working on ROI for all our stakeholders. This person will be responsible for communication team to start with.

Job Profile: Graduate Minimum 7 years of work experience with 4 years in training function Excellent communication skills Apply Now

TEAM LEADER - BPO Opening - 01

Job Description: To ensure effective delivery of SLA’s as per the standard operating procedures (SOP) defined by the client, Quality & Compliance Management, people management & development

Job Profile: Graduate in any discpline 2-3 years of team handling experience in customer service process. (Handling escalation calls, answering agent’s queries etc.) Should have worked on an Airline DCS system for minimum 02 year. Preferably on SITA platform Should have Knowledge of GDS/ CRS. (Reservations/ Ticketing/ Fares) Should have knowledge of Check-In, Seat Mapping, Aircraft Configuration and other pre and post flight activities at Airportx Should have good communication skills Should have people and team management skills Preferably should have prior training experience Preferably should have knowledge of a helpdesk profile Visit http://indiajobsdb.com & Get Interview Details from Support Executive. (Live Chat) Regards HR Department Indiajobsdb.com hrd@indiajobsdb.com