Monday, March 14, 2011

Customer Support Service (Accenture) Bangalore


Job Description



Accenture, one of the world's leading management consulting, technology services and outsourcing companies, is looking for young, enthusiastic professionals for Voice openings in Bangalore for its BPO operations.

We are looking for

- Undergraduates (XII standard) with more than 6 months of work experience in BPO

- Graduates / Post Graduates / Diploma Holders with any exp

- B.E/B.Tech graduates with an aggregate of less than 55%


Desired Profile

Fresher or experience in voice-based technical support

should have knowledge of troubleshooting in internet support services for clients

Should have excellent verbal and written communication skills

Should be able to diffuse volatile situations when distressed or irate customers call for support

should be able to deliver quality customer service and technical service support for clients

Job profile deals in semi – tech process

Fresher can also apply

Experience : 0-5 years

If this is the opportunity you are looking for please get back to us with your updated resume.

 

Experience0 - 5 Years
Industry TypeBPO/ITES
RoleAssociate/Sr. Associate -(Technical)
Functional AreaITES/BPO/KPO, Customer Service, Ops.
EducationUG - Any Graduate - Any Specialization,Graduation Not Required,B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers,BHM - Hotel Management,Diploma - Any Specialization,Other Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required,M.A - Any Specialization,M.Com - Commerce,M.Sc - Any Specialization,MBA/PGDM - Any Specialization,MCA - Computers,PG Diploma - Any Specialization,Other

Company Profile
Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its 

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