| Designation | Required shift leads with 3+ years experience of Telecom billing opera - 10 Opening(s) |
| Job Description | Desired Skills : • Strong Communication and Analytical Skills • 2-4 Years experience in managing application support projects • Should have experience in multi tier application support • 1 year exp on Oracle BRM/Job scheduling tool is preferable. |
| Desired Profile | Job Description : • Incident Management • Technical operational support • RCA/Publishing Dashboard, Business Communication of P1 Incidents • Monitoring on daily operations • Ensuring daily resource availability/Backup resource arrangement • Escalation handling • Operation Management • Awareness of Remedy tool for call logging & Monitoring • Process documentation, Implementation & Adherence • Target SLA Compliance • People Management. |
| Experience | 3 - 8 Years |
| Industry Type | IT-Software/ Software Services |
| Role | Team Lead/Tech Lead |
| Functional Area | Telecom Software |
| Education | UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required |
| Location | Pune, Indonesia |
| Keywords | Shift Lead, Telecom Operations |
| Contact | Visit http://indiajobsdb.com & Get Interview Details from Support Executive. (Live Chat) Regards HR Department Indiajobsdb.com hrd@indiajobsdb.com |
Where the prospect and prospective converge.
Monday, April 18, 2011
Required shift leads with 3+ years experience of Telecom billing opera - Tech Mahindra
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