Wednesday, April 6, 2011

Project Lead,Customer Service/ CRM - Manager



Job Title:Project Lead,Customer Service/ CRM - Manager
Job Function:IT/Telecom - Software
Specialization:ERP/CRM
Industry:CRM/CallCentres/BPO/ITES/Med.Trans
Qualification:School & Graduation - Any Graduate
Experience:6 - 8
Location:Noida/ Greater Noida
Key Skills:MS-CRM,Microsoft Dynamics CRM, MS CRM 3.0, MS CRM 4.0

JOB DESCRIPTION :
 . Lead and mentor a team of MS CRM developers.
2. Effort estimation for development work.
3. Design MS CRM application
4. Hands on with configuration, customization and Integration of CRM Application.
5. Creating customized entities and relationship in MS CRM
6. Creating complex workflows and reports.
7. Performance tuning of MS CRM application
8. Creating plug-ins
9. Integrating email, SMS and CTI components with MS CRM application
10. Integration of MS CRM with other ERP solutions.
11. Good programming skills in .NET and good knowledge of SQL Server


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