Openings for Manager - MIS at Tech Mahindra, Ahmedabad.

Designation	Openings for Manager - MIS at Tech Mahindra, Ahmedabad.
Job Description	We at Tech Mahindra, Ahmedabad have immediate openings for Manager - MIS. 1. Head, coach and mentor the team of MIS 2. Responsible for driving and tracking process parameter's critical to quality and process. 3. Adopting best practices to manage client expectations. 4. Ensuring timely and accurate creation of Process Reports & Roster 5. Using available data to support Delivery and Functions drive business excellence and strategic initiatives at overall as well as process level through ground level Data Analytics 6. Working with Technology team to ensure complete support to Process Owners in controlling leakage and supporting technology loophole closure 7. Help create Online tools and Automation to support process reporting and management 8. Ensure all Consulting assignments are done with time frame with required quality of inputs
Desired Profile	1. Graduate- Any discipline, MBA's preferred. 2. Atleast 6-8 years overall experience. 3. 4-5 Yrs plus experience in Telecom, preferably in Customer Care. 4. Excellent written and verbal communication. 5. Excellent people management, man management skills. 6. Strong interpersonal and influencing abilities. 7. Excellent process management skills. 8. Able to think strategically, and work in terms of business opportunities & growth. Interested Candidates need to send in their updated resume along with the following details: 1. Date of Birth. 2. Passport No. 3. Current CTC. 4. Expected CTC.
Experience	6 - 8 Years
Industry Type	BPO/ITES
Role	Asst. Mgr/Mgr -(Technical)
Functional Area	ITES/BPO/KPO, Customer Service, Ops.
Education	UG - Any Graduate - Any Specialization PG - MBA/PGDM - Any Specialization
Location	Ahmedabad
Keywords	bpo, mis, Telecom BPO, Customer care, process management, Data Analytics
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