Principal Duties and Responsibilities:
• Strategically sells solutions to new and/or current customers in an assigned geographic area to achieve/exceed assigned revenue objectives. Establish face-to-face contact and provide sales presentations to existing/prospective customers to determine solution needs.
• Provides follow-up with customers to ensure customer satisfaction with solutions. Maintains sales records & prepares sales reports as required. Provide feedback through wins/losses, forecasts/pipeline, references & company’s account management system. Achieves sales metrics.
• Perform qualification, discovery and needs assessment, positioning. Negotiation and closing for high value software and IT services; works with EMM prospects and customers to understand their marketing automation and relationship marketing needs across a variety of industries
• Remains knowledgeable of company's solutions to facilitate sales efforts. Assist sales and sales support representatives as needed. Serves as a liaison between customers and appropriate company departments to resolve customer issues
• Evaluate competitive situations and recommend appropriate sales tactics
• Provide forecast and pipeline account information to sales management
• Performs other duties as assigned.
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