Responsibilities:
Hardware and Software installation and troubleshooting
Installation, Troubleshooting and Maintenance of all HP, IBM, DELL desktops/ laptops and/or servers.
Installation, Support, Administration and Management of Windows OS like XP, Vista, Windows 7, windows 2003 server etc. Knowledge of Linux is an additional advantage.
Installation, support, troubleshooting of Microsoft applications like Office, Outlook etc.
Desktop imaging and backup and recovery.
Closure of supportal calls within committed SLAs.
Helpdesk Tickets maintenance.
Troubleshooting of first level network issues.
Leading, guiding & supporting group of engineers to resolve the supportal calls.
Desktop backup imaging and recovery.
Visit http://indiajobsdb.com & Get Interview Details from Support Executive. (Live Chat)
Regards
HR Department
Indiajobsdb.com
hrd@indiajobsdb.com
Hardware and Software installation and troubleshooting
Installation, Troubleshooting and Maintenance of all HP, IBM, DELL desktops/ laptops and/or servers.
Installation, Support, Administration and Management of Windows OS like XP, Vista, Windows 7, windows 2003 server etc. Knowledge of Linux is an additional advantage.
Installation, support, troubleshooting of Microsoft applications like Office, Outlook etc.
Desktop imaging and backup and recovery.
Closure of supportal calls within committed SLAs.
Helpdesk Tickets maintenance.
Troubleshooting of first level network issues.
Leading, guiding & supporting group of engineers to resolve the supportal calls.
Desktop backup imaging and recovery.
| Desired Profile | Experience: 3-5 yrs. |
| Experience | 3 - 5 Years |
| Industry Type | IT-Software/ Software Services |
| Role | Customer Support Engnr/Technician |
| Functional Area | IT-Support, Telecom, Hardware |
| Education | UG - Any Graduate PG - Any PG Course |
| Location | Pune |
| Keywords | IT Desktop Support Executive |
| Contact | HR Tata Technologies |
Regards
HR Department
Indiajobsdb.com
hrd@indiajobsdb.com
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