http://www.indiajobsdb.com/jobs/walkin/microsoftenterprise.html
The Senior Desktop Specialist position is responsible for the development, implementation, and maintenance of the strategic design and management of Akamais corporate Microsoft Windows desktop environment. Responsibilities also include desktop lifecycle management, application packaging, compatibility testing and automated deployment methods. As a member of the Global IT Helpdesk, this individual will receives highly complex Tier 3 technical support escalations and is responsible to investigate and resolve desktop related matters.
About the Team
As part of the Enterprise Infrastructure Services group, you will work closely with a dynamic group of professionals geographically dispersed to support our global corporate user community. As part of a large CIO organization, you will participate in a variety of challenging initiatives that span across enterprise application and platform teams.
Responsibilities
Lead a team in the design, build and deployment of Microsoft desktop technologies to the enterprise.
Ensures the interoperability, standards and quality on all desktop deployments on supported Windows Desktop platforms by defining software configurations including workstation images and application packages to be used across the enterprise.
Assists with the implementation and support of multiple desktop engineering initiatives including Dells KACE Systems Management appliance, VDI Deployment and Support, and mobile device evaluations/selection to ensure successful outcomes.
Create, evaluate, maintain, modify and document desktop application packages; responsible for testing and evaluation of new desktop packages and implement prototypes.
Develop packages and scripts to automate deployments, solve complex problems and improve the end user experience.
Responsible for researching and analyzing technical industry trends to formulate business relevant technology ideas that support strategic plan and business objectives. Keeps management and the Desktop team current on these trends.
Provide Tier III Support for escalation of Microsoft OS client related issues.
Must identify, define, quantify and solve significant, complex, and technical issues on a regular basis. This requires creativity/innovative approaches to resolve issues despite minimum lead times and with minimum requirement definition for changes or projects of major proportions.
Develop and implement custom, in-house curriculum, training materials and support documentation for Windows OS application usage, configuration guides, troubleshooting techniques and incident resolution.
Provides leadership and mentors less experienced team members on more complex issues and technical guidance on a daily basis.
Help define long term strategies for the Desktop Team to ensure alignment with the organization and divisions mission, goals and objectives.
Ensures the interoperability, standards and quality on all desktop deployments on supported Windows Desktop platforms by defining software configurations including workstation images and application packages to be used across the enterprise.
Assists with the implementation and support of multiple desktop engineering initiatives including Dells KACE Systems Management appliance, VDI Deployment and Support, and mobile device evaluations/selection to ensure successful outcomes.
Create, evaluate, maintain, modify and document desktop application packages; responsible for testing and evaluation of new desktop packages and implement prototypes.
Develop packages and scripts to automate deployments, solve complex problems and improve the end user experience.
Responsible for researching and analyzing technical industry trends to formulate business relevant technology ideas that support strategic plan and business objectives. Keeps management and the Desktop team current on these trends.
Provide Tier III Support for escalation of Microsoft OS client related issues.
Must identify, define, quantify and solve significant, complex, and technical issues on a regular basis. This requires creativity/innovative approaches to resolve issues despite minimum lead times and with minimum requirement definition for changes or projects of major proportions.
Develop and implement custom, in-house curriculum, training materials and support documentation for Windows OS application usage, configuration guides, troubleshooting techniques and incident resolution.
Provides leadership and mentors less experienced team members on more complex issues and technical guidance on a daily basis.
Help define long term strategies for the Desktop Team to ensure alignment with the organization and divisions mission, goals and objectives.
Please fill up Interview form
No comments:
Post a Comment