Tuesday, May 7, 2013

Client Relationship Manager


Job Description
We are looking for a Client Relationship Manager(CRM) to manage the relationship with a large Communication Sector Managed Services client. CRM will lead sales engagements, selling solutions to complex IT and business requirements. Part of their initial responsibility includes identifying new opportunties and will be responsible for assembling the IBM sales engagement team, managing the team (Technical Solution Manager, Architect and Service Towers within the Delivery Organization.), customer relationship, participate in complex solutioning, establish beneficial pricing that is highly competitive and close the opportunity. Also he / she will mobilize all appropriate IBM resources to support the customers business interest and demonstrate IBM value over competition in services space. He / she will be responsible for managing opportunities and addressing proposals for key services engagements with the client and grow the services revenue base.The successful candidate will enable the sales and business development to achieve our goal of increasing revenue and customer satisfaction for end to end IBM Services. * Ten to Twelve years in an IT MNC / Large Indian SI organization meeting revenue objectives for assigned large account and managing relationship with LOB Executives in large Telecom account (preferably Top 5 Telcos). Ability to take initiative and interact frequently with IT Vertical Heads of client organization is key, the candidateshould be able to show this ability has been demonstrated in the recent past. * Minimum 16 or more years of education required * Total 11 to 14 years of work experience required ## Required Skills - Technical and Non Technical * Experience with a Telco /systems integrator or vendor working for a Telco client a plus * Excellent interpersonal, verbal and written communication, analytical and presentation skills are required
Please fill up Interview form
Experience 3 - 8 Years
Industry Type IT-Software / Software Services
Role Project Manager-IT/Software
Functional Area Site Engineering, Project Management
Education UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Location Bengaluru/Bangalore, Mumbai, Delhi, Pune
Keywords Client Support Manager, Global Technology Services
Please fill up Interview form

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