Job Description
Education: A Bachelor's Degree - Computer Science, technical or engineering degree preferred (relevant experience will be considered if not graduate)
Required Skills
o 4-7 years of relevant support experience
o Strong understanding and experience in Windows Server Technology
o Experience in implementing and supporting Windows Server clusters
o Experience in implementing and maintaining Windows AD
o HP-C7000 Chassis, Flex, VCEM, SIM, technologies
o VMware 3.5 and 4 (ESX servers, Virtual Center, HA, DRS, FT clusters, VCB, VDSwitch, P2V, V2V, VCB, VM provisioning experience, automation)
o TCP/IP networking troubleshooting skills
o Storage exposure and experience
o Backup experience (TSM/Netback up desired)
o Hardware implementation, configuration, trouble shooting experience - preferably HP/IBM/DELL chassis systems
o Troubleshooting, problem identification and fixing
o Fundamental Networking, VLAN and related
o System/Service Performance Analysis and Tuning/Optimization
o Methodical and logical fault finding
o Experience in software provisioning
o Be open to learning appropriate new technology and applying pro-actively
o Willingness and open to work on issues and find the root cause.
Desired Skills
o ITIL (ITILv2/3 Foundation)
o o Degree relating to IT.
o working knowledge of ITIL Service Management processes such as Incident, Change, Release and Problem.
o Solaris/Linux exposure
o Knowledge of SAN Storage particularly EMC
o Some Linux (RedHat) exposure and experience
o Terminal Servers
o CIFS, NFS, SDS, IPMP
o Knowledge of vFoglight
o Knowledge of CiBRA
o XML or other mark up languages
Any Certifications Required:
VMware - VCP 3.5 or 4
MCSE/MCTS: Enterprise Administrator/Server AdministratorPosition - Senior Systems Engineer
Location - Bangalore
Project Details
Thomson Reuters (TR) is the world's largest international multimedia company; with approximately 50,000 employees, more than 300 offices in 93 countries. The Technology Operations organization within TR is a centralized unit providing shared software and services to TR business units across the globe.
The 'AUSG Escalation Support - Platforms' team is a newly formed team in Operations as part of the AUSG/DCMS organization. This group is responsible for the 2nd Level/expert support of VI (VmWare), Windows, UNIX and other platforms.
The supported systems are primarily in Production environments with many running Mission Critical applications and some in non-production environments.
Essential day-to-day responsibilities
o Provide day to day technical support for the Windows Server environments and applications.
o Implement and support Windows clustering and applications in the clusters.
o Implement and support Windows Active Directory.
o Provide technical support for the VMware virtual infrastructure.
o Participate in the VMware implementation projects as and when requirement arises.
o Provide technical expertise to projects implementing system upgrades ensuring Operations best practices are followed Installing, customizing, deployment of Windows and VMware systems.
o Taking full responsibility for stable operation of all systems under management.
o Be actively involved in capacity management and system performance monitoring/tuning.
o Plan and implement Business As Usual upgrades and patching schedules following business critical processes.
o Work on system/service performance issues, find root cause and solution.
o Provide root cause analysis for existing problems affecting Production and Pre-production environments including vendor escalation where necessary.
o Proactive in finding root cause irrespective of the source (be it UNIX, Windows, Network, applications) by working with peers.
o Liaison with site operations/remote smart hands, vendors, engineering, development, applications support, end user services/project managers.
o Perform software and systems provisioning using TR and third party tools to production and pre-production environments.
o Create/implement/trouble shooting internal tools using required scripting language.
o Be open to learning appropriate new technology and applying pro-actively.
Education: A Bachelor's Degree - Computer Science, technical or engineering degree preferred (relevant experience will be considered if not graduate)
Required Skills
o 4-7 years of relevant support experience
o Strong understanding and experience in Windows Server Technology
o Experience in implementing and supporting Windows Server clusters
o Experience in implementing and maintaining Windows AD
o HP-C7000 Chassis, Flex, VCEM, SIM, technologies
o VMware 3.5 and 4 (ESX servers, Virtual Center, HA, DRS, FT clusters, VCB, VDSwitch, P2V, V2V, VCB, VM provisioning experience, automation)
o TCP/IP networking troubleshooting skills
o Storage exposure and experience
o Backup experience (TSM/Netback up desired)
o Hardware implementation, configuration, trouble shooting experience - preferably HP/IBM/DELL chassis systems
o Troubleshooting, problem identification and fixing
o Fundamental Networking, VLAN and related
o System/Service Performance Analysis and Tuning/Optimization
o Methodical and logical fault finding
o Experience in software provisioning
o Be open to learning appropriate new technology and applying pro-actively
o Willingness and open to work on issues and find the root cause.
Desired Skills
o ITIL (ITILv2/3 Foundation)
o o Degree relating to IT.
o working knowledge of ITIL Service Management processes such as Incident, Change, Release and Problem.
o Solaris/Linux exposure
o Knowledge of SAN Storage particularly EMC
o Some Linux (RedHat) exposure and experience
o Terminal Servers
o CIFS, NFS, SDS, IPMP
o Knowledge of vFoglight
o Knowledge of CiBRA
o XML or other mark up languages
Any Certifications Required:
VMware - VCP 3.5 or 4
MCSE/MCTS: Enterprise Administrator/Server AdministratorPosition - Senior Systems Engineer
Location - Bangalore
Project Details
Thomson Reuters (TR) is the world's largest international multimedia company; with approximately 50,000 employees, more than 300 offices in 93 countries. The Technology Operations organization within TR is a centralized unit providing shared software and services to TR business units across the globe.
The 'AUSG Escalation Support - Platforms' team is a newly formed team in Operations as part of the AUSG/DCMS organization. This group is responsible for the 2nd Level/expert support of VI (VmWare), Windows, UNIX and other platforms.
The supported systems are primarily in Production environments with many running Mission Critical applications and some in non-production environments.
Essential day-to-day responsibilities
o Provide day to day technical support for the Windows Server environments and applications.
o Implement and support Windows clustering and applications in the clusters.
o Implement and support Windows Active Directory.
o Provide technical support for the VMware virtual infrastructure.
o Participate in the VMware implementation projects as and when requirement arises.
o Provide technical expertise to projects implementing system upgrades ensuring Operations best practices are followed Installing, customizing, deployment of Windows and VMware systems.
o Taking full responsibility for stable operation of all systems under management.
o Be actively involved in capacity management and system performance monitoring/tuning.
o Plan and implement Business As Usual upgrades and patching schedules following business critical processes.
o Work on system/service performance issues, find root cause and solution.
o Provide root cause analysis for existing problems affecting Production and Pre-production environments including vendor escalation where necessary.
o Proactive in finding root cause irrespective of the source (be it UNIX, Windows, Network, applications) by working with peers.
o Liaison with site operations/remote smart hands, vendors, engineering, development, applications support, end user services/project managers.
o Perform software and systems provisioning using TR and third party tools to production and pre-production environments.
o Create/implement/trouble shooting internal tools using required scripting language.
o Be open to learning appropriate new technology and applying pro-actively.
| Experience | 4 - 7 Years |
| Industry Type | Banking/Financial Services/Broking |
| Role | Software Developer |
| Functional Area | Client Server |
| Education | UG - B.Tech/B.E. - Computers PG - Post Graduation Not Required |
| Location | Bengaluru/Bangalore |
| Keywords | Senior Systems Engineer - Win VMware |
| Contact | Visit http://indiajobsdb.com & Get Interview Details from Support Executive. (Live Chat) Regards HR Department Indiajobsdb.com hrd@indiajobsdb.com |
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