Territory Manager Wockhardt Limited 0 - 5 Years

Summary

 

Experience:

0 - 5 Years

Location:

Cuncolim Goa

Education:

UG - Any Graduate - Any SpecializationPG - Post Graduation Not Required

Industry Type:

Medical/ Healthcare/Hospital

Role:

Receptionist

Functional Area:

Secretary, Front Off, Data Entry

Posted Date:

 Sep

Job Description

Receive visitors or patients, ascertain their needs, direct them accordingly, answer the telephone, handle receipt and dispatch of reports and couriers and perform related clerical duties according to the department to which assigned. They must adhere to customer care guidelines and assure quality care.

Handling Registration of patients, Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills, Compute bills of the patients collect payments and process the admission of patients to a hospital facility, medical or health program.

Keywords: CUSTOMER CARE EXECUTIVE

Desired Candidate Profile

Qualification: Graduate with experience in Service Industry  (0 to 5 years)

Skill sets:

Verbal Ability

• To give accurate and tactful explanations to visitors, patients and hospital’s employees and in recording exact information for messages.

• To exercise high degree of tact and poise and occasionally overcoming language barriers.

• To understand and apply knowledge of medical terminology.

Numerical Ability

• To understand pertinent details in tabular form and avoid perceptual errors in arithmetic computation.

Problem solving / Decision making skills

Interpersonal Skills

Other Skills, which include

• Mental Stability

• Handling of Irate customers

• Patience

• Listening Ability

• Punctuality

• Affinity for teamwork.

• Ability to plan & organize ones work schedule.
 

Contact Details

Company Name:

Wockhardt Hospitals Limited

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